1. Refund Eligibility

1.1 Refunds are only applicable to events that have been cancelled or postponed.
1.2 Tickets must have been purchased within the last 48 hours to qualify for a refund.

2. Refund Request Status

2.1 All refund requests are submitted with a Pending status.
2.2 Requests are reviewed before approval or rejection.

3. Processing Time

3.1 Approved refunds may take several business days to be processed.
3.2 Processing time may vary depending on payment method and banking systems.

4. Duplicate Requests

4.1 Please do not submit multiple refund requests for the same ticket.
4.2 Duplicate requests may delay processing or result in rejection.

5. Important Notice

5.1 Submitting a refund request does not guarantee approval.
5.2 pretickit reserves the right to verify ticket and event status before issuing refunds.